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lrhmail45
Level 1

US QuickBooks Community profiles

8 Comments 8
Kevin_C
QuickBooks Team

US QuickBooks Community profiles

Thanks for posting your concern today, @lrhmail45. I'll share some insight about the QuickBooks Community profiles.

 

Currently, there's no integrated way to combine/merge two QuickBooks Community profiles.

 

Additionally, kindly visit this resource where you can access our self-help articles: QuickBooks Online guide. These resources contain topics that will guide you on how to efficiently handle your taxes, payroll, account information, banking tasks, sales or expenses-related activities, and so on.

 

Keep me posted if you need a hand with other QuickBooks-related concerns. I'll be here to lend a helping hand. Stay safe!

lrhmail451
Level 3

US QuickBooks Community profiles

thanks

Kevin_C
QuickBooks Team

US QuickBooks Community profiles

Good day, @lrhmail451.

 

I've already reached out to our team to check your case further. Please expect a private message from one of our admins to discuss your QuickBooks Community profiles concern. You'll want to check your Community inbox from time to time.

 

Please don't hesitate to leave a comment below if you have other QuickBooks-related queries. I'll be here to lend a helping hand. Take care and have a great day!

ToyaJaye
Level 2

US QuickBooks Community profiles

I have this same issue; just realized today that I have two profiles. How do I fix this? 

ToyaJaye
Level 2

US QuickBooks Community profiles

I have the same issue, just realized today that I have 2 community profiles. Is there a way to fix this? 

Sherrie_F
QuickBooks Team

US QuickBooks Community profiles

Thanks for reaching out about your QuickBooks Community profiles, @ToyaJaye.

 

While we're not able to merge profiles together, we can definitely help you close the duplicate you might have.

 

Just let us know the Community username of the profile you'd like to close, and we'll get on it.

 

But heads up, we will need to quickly check on our end to confirm if it's a duplicate before taking any action.

 

Looking forward to your reply so we can sort this out for you. Have a good one.

ToyaJaye
Level 2

US QuickBooks Community profiles

@ToyaJaye and @JayeMix  are both mine. Will the posts of the closed profile still appear in the community? 

JoesemM
Moderator

US QuickBooks Community profiles

Let me give you details about the posts when closing a profile in the Community, ToyaJaye.

 

Yes. The Community will display the posts of the closed profile, however, it will show as anonymous.

 

If you want to close one of your profiles, you can reply on the thread, and will check on it.

 

Please visit again if you have other concerns. The Community is always here to assist you. Take care and have a good one.

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