Vanishing or disappearing text while composing before hitting Post

Hello there, @DKC.

Word for Microsoft 365, Word 2021, 2019, 2016, 2013, and 2010, the text will disappear when overtype mode is turned on and the insert key was pressed on the keyboard.

Here's how to resolve this:

1. Go to the File menu, then Options.

2. Click Advanced.

3. Under Editing options, clear both the Use the Insert key to control overtype mode and the Use overtype mode check boxes.

Please know that you can always get back to us if you have other questions. I'm more than happy to help.

@Maybelle_S 

I have a MAC.  To be clear, this is a problem I encounter when typing into the Compose Box here... Not really in Word but I suppose you're indicating that the Word setting could be causing problems here? Composing and copying in Word and pasting here has been my workaround tip. 

My MAC Word Options:

Word>Preferences>Edit> Screenshot of options attached.

       I do not see Use the Insert key to control overtype mode

       I do see Use overtype mode and it was already not checked.

Let's perform some troubleshooting steps to fix the issue, DKC.

To find the most common data issues in your company file and fix them, you can use the Verify and Rebuild data tool. But before that, make sure to back up your company file in case you encounter issues. After the back, ensure to scan your company file first for errors or data damage. I've outlined the steps below for your guide: 

1. Select File, then select Utilities.
2. Select Verify Data, then select OK to close all windows. If you see “Your data has failed the integrity check” you need to rebuild your file. If there are no problems with your data, you’re done.

Once done, you rebuild them to fix the data damage that is found. Here's how:

1. Select File, then select Utilities.
2. Select Rebuild Data, then select OK to close all windows.
3. QuickBooks will ask to make a backup before rebuilding your company file, select OK. If you don’t want to do a backup, select Cancel to continue rebuilding your company file.
   1. If you haven’t set up any backup preferences, QuickBooks will ask you to update them. Select Backup Preferences and edit as needed, then select OK.
   2. When the backup's finished, select Show in Finder to locate the backup or select OK if you’re done.
4. Once the rebuild's finished, select OK.

Apart from this, to make sure your file is free of errors or data damage, verify your company files again. If you still have errors or damage, rebuild the file again. Additionally, you may be experiencing issues when converting your Mac file to Windows. If so, go through this article for your reference: Error: QuickBooks Is Not Able to Convert Your Mac File To A Windows File.

Please get back to us if you have questions about disappearing text in the compose box. We'll always make sure to get you covered anytime.