What do I do with the payroll bank feeds from Quickbooks online?

Hi there, chavezwebdesign.

Since you click Add in your bank feeds, this will add one another transaction. That is why wages and employer taxes show up twice on your profit and loss statement.

To sort this issue, I suggest to match the transactions instead adding them. Match means QuickBooks matched the downloaded transaction with one you already entered. This links the two so there aren't any duplicates. All you have to do is make sure the match is correct.

Before matching them, I recommend to undo those transactions you've already added.

Here's how:

1. Click Banking at the left panel. Then Banking section.

2. Go to the Reviewed tab.

3. Find the transaction you want to undo.

4. Click the Undo link from the Action column. This removes the added record from your accounts in QuickBooks.

After that, go back to the For Review tab and start match the transactions. Please follow the steps below.

1. Select the transaction that shows match in the right corner. Then, click it to expand the page.

2. Review the “Records found.” These transactions are ones you already entered in QuickBooks.

3. Double check the “Deposit to” field on the forms.

4. When everything is OK, click the Match link under Action column.

Once done, transaction already matched.

Please check this article for additional information when to add or match transactions after you download bank and credit card transactions in QuickBooks Online: Download, match, and categorize your bank transactions in QuickBooks Online.

You may refer to this article on how to start your reconciliation so they match your bank and credit card statements: Reconcile an account in QuickBooks Online.

Please let me know if you have other questions related with QuickBooks. Community Team is always here to help you.

Quickbooks online won't let me match because the amount of $1797.83 doesn't match the $2000 salary that was added to "wages" under the profit and loss. What am I supposed to do with the $1797.83? Send it over to payroll liabilities? Please see the screenshots below. 

I appreciate the screenshot you've provided, @chavezwebdesign.

Let me route you to our best support available so this gets address right away. I recommend contacting our support team. They have the tools to securely check your account.

They can perform additional steps and make some corrections to match download transactions with your payroll check.

Here's how to contact them in your QuickBooks Online (QBO) account:

1. Go to the (?) Help icon.
2. Click Contact Us.
3. Enter payroll and click Let's talk.
4. Choose either Message an agent or Get a callback.

    

You might also want to check our Banking and bank feeds page to read and learn some best practices on managing your bank feeds in QBO.

Let us know in the comment section below in case you have other concerns or questions. We're always around to assist you.

Did you ever get an answer?  I have the same problem.  The only way I can reconcile the bank is to add wages as an expense and that then doubles in the P&L.  On phone to quickbooks for 2 hours to be told I need to speak to my accountant! LOL