Where is the edit>preferences>turn off messages (ads) on QBO for macbook? I cannot see the toolbar as shown in screen shots.

Hi room4chester,

It seems like you've posted the same concern twice. My colleague already responded to your query from a different thread. 

You can view their response through this link: https://quickbooks.intuit.com/learn-support/en-us/other-questions/re-how-to-stop-popups/01/985550#M8....

In addition to, if you have other concerns with managing your QuickBooks account, feel free to browse our Self-Help Articles.

I'll be around whenever help is needed. Have a good one!

Hello Adrian, apologies for duplicate entry; I'm getting used to community site. Hoping you won't mind if I ask questions about that:

• Is the community site considered a product of Intuit? It doesn't appear in any list I see on product sites
• Is the only connecting point between community site and product site the search bar that leads to the virtual assistant?
• Can I change my community user id only? I want to sync it to product user id, but I don't want to change my product user id.

Appreciate your considering these; of course, if I need to post them separately I certainly will.

Thanks for getting back to us, @room4chester. I'll be your QuickBooks guide for today. 

The QuickBooks Community site isn't a product of Intuit but a perfect venue to post any of your Intuit QuickBooks product concerns. We have available experts (virtual assistants) that will support you 24/7. 

Any concerns that don't need to pull up your account information are supported here. Thus, anything that needs thorough reviews is advised to reach out to our Customer Care team.  

For your third question, you can only update your username, email address, and personal information, but not the User ID. To do this, follow the steps below: 

1. Click your avatar beside your user name on the upper corner of the Community page. 
2. Click the Edit option. 
3. Choose the tabs you want to update, then click Save when done. 

Check out the screenshots below: 

For future reference, visit and view our available Articles with help topics. 

Let me know again if you have additional concerns. We're always around to answer all your questions.