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Hello, Margar3434.
I can see the inconvenience this issue has caused you. We have received reports with regard to the grayed-out print packing slip button.
To ensure you're added as one of the affected users, I suggest reaching out to our technical support team. Below are the steps to get in touch with our support communications.
From then on, we'll keep you in the loop once there's an update.
Moreover, I've also added these articles as your guide in printing packing slips and modifying sales forms:
We appreciate your patience while we're working to have this issue a permanent fix.
I was finally able to print the packing slips (from the "Customer" center) by using incognito mode. I was also having trouble simply logging into Quickbooks when not in incognito mode. I'm still very dissatisfied with the online version compared to our old desktop software. It lacks basic business functions.
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.
For more information visit our Security Center or to report suspicious websites you can contact us here