Why does the contractors screen on payroll give an error code?

Hello, FARMERROGER.

I'll share the solution to help us resolve the error code 405 and I'll make sure we'll be able to enter your contractor bill. 

A cache-related problem is likely preventing you from adding a contractor bill, and causing the error code 405. 

We can rule this out by using an incognito or a private window. This is perfect for spotting any cache-related issues in the webpage. Here are the shortcut keys: 

• Chrome or Edge: Ctrl + Shift + N.
• Firefox: Ctrl + Shift + P.
• Safari (for new versions): hold down Command + Shift + N.

Log in to your QuickBooks Online account and add the contractor's bill again. 

When you're able to do so, go back to the regular browser and clear the cache. The steps for each browser can be found here: Clear cache and cookies to fix issues when using QuickBooks Online.

This will remove the data that's causing the error code and preventing you from adding the bill. 

Close out any browser instances to complete the browser. This will let us use it with a clean slate.

Though, we can also use another supported browser as an alternative. 

If you need a bit of help taking care of your 1099s in the future, we can bookmark this article: Create and file 1099s using QuickBooks Online.

Let me know if you have other concerns regarding your contractor bills. If you have questions on entering other transactions or running reports, add the details to your reply and I'll help you out. 

I was able to create an alternate id and signed into QB.  Still got error 405 when tried contractor.  Then I used 

Google browser, signed into QB and contractor and still got the error code.  It does not seem to be a browser problem.

Thanks for the help

Roger

I'm experiencing the exact problem with paying contractors, both admin and primary admin get error 404 message. Were you able to solve this issue? I've been on the phone with QB for 5 hours and am just getting the run around. I've tried all of their "fixes, different browsers, different computers, users and nothing has worked. PLEASE HELP ME!!!!!

This is not the type of experience I want for you, particularly in paying your contractors, Mdavis3612.

I see that this is a duplicate post, and my colleague has already responded to your concern. Let me share this link with you so that you can see why you're getting the error: https://quickbooks.intuit.com/learn-support/en-us/employees-and-payroll/qbonline-contractor-404-page...

For tips and resources to help you efficiently handle any QuickBooks-related activities, you can browse our self-help articles. You'll see topics like managing supplier or customer transactions, payroll, banking, and taxes, to name a few.

Thank you for giving me the opportunity to help. If you have any other QuickBooks concerns or questions about managing your contractors, click the Reply button and post your comments.  I'll get back to you as soon as possible and assist you every step of the way. Have a good one.