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Merlin5641
Level 1

Why is Quickbooks Online Support unavailable?

Help Button in quickbooks Online will not allow a Call Back from Phone support. Why is this happening?
1 Comment 1
MJoy_D
Moderator

Why is Quickbooks Online Support unavailable?

I can show you how to arrange a callback, @Merlin5641.

 

Can you tell us more about the issue you're having today? I'll be sure to get back to you with a solution. Also, here are some video tutorials that can help you achieve most tasks in QuickBooks Online: Video tutorials for QuickBooks Online.

 

Our support is available whenever you need it. We have several online support that's available from the Help menu. You can reach them by arranging a callback or through chat

 

You can check on the following article to know the different types of support we offer and its availability: Support hours and types.

 

Here's how to arrange a callback:

 

  1. Go to the Help icon.
  2. Click on the Contact Us button and provide us some information about your concern or enter callback in the What can we help you with? box and click on Continue.
  3. You'll now be provided options on how to connect to our Customer Support. contact.JPG

Here's the contact the QuickBooks Online Customer Support team article for more information. 

 

You can always get back to me if you have questions or other concerns by leaving a comment below. I'm always here to assist. Have a great rest of the day.

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