Thanks for bringing this to our attention.
There are several reasons why your bank might not be connecting with QuickBooks. Here are some possibilities:
- The bank may not be a participating institution.
- The bank could be undergoing system maintenance.
- Your bank may have multiple website URLs, and you might have selected the wrong one.
- The bank might not support connections for all account types (e.g., personal vs. business accounts).
Please verify that you’ve selected a valid URL. To ensure you’re logging into the correct bank, you can copy the URL directly from your bank’s official website and paste it into QuickBooks.
If the connection still doesn’t work, check your bank’s website for any advisory notices or system maintenance updates that might affect QuickBooks connectivity.
If there are no maintenance issues and the correct URL still doesn’t connect, then your bank may not support QuickBooks for bank connections. You can contact your bank directly to confirm.
You can also share the name of your bank with us or any specific error message so we can provide you with accurate information. In the meantime, you can manually upload your bank transactions.
Please let us know if you have any other questions or concerns.
