Hello, @richard-aghoghog.
I'm here to take care of any of your concerns or questions today. Before that, I'd be glad if you can share any additional details from here. This way, I can gather enough resources and share with you the right amount of information.
For the time being, you can always read our help articles and resources as your guide while working with QuickBooks. Here are the links:
In case you need related resources about banking and reconciliation, you can also check out these articles:
Additional details are much appreciated. Just leave a comment below. I'm always here to help. Have a good day!