Receipts are blank, no logo, no name of company, no items

Here is a sample of what I am referring to.

I had to go through all my receipts today to rebuild them and send from my PC, deleting the originals. 

I appreciate your dedication to resolving the issue, Service. Let's make sure you can preview the receipts in QuickBooks Online (QBO).

Upon reviewing our records, I've found that there's an open investigation regarding your concern. Our software engineers are working diligently to identify the root cause of the problem. We assure you that we are taking all necessary steps to get this rectified as soon as possible.

For now, I recommend contacting our support team. This way, you'll be added to the list of affected users and receive status updates through email or SMS. For a faster transaction, provide this investigation number to our representative: INV-93106. Here's how:

1. Click Help on the top right corner of the screen.
2. Go to the Search tab, then click the Contact Us button.
3. Enter a brief description of your concern in the description box.
4. Proceed with Continue, then choose Chat or Callback.
   

Your patience and understanding are greatly appreciated as we work to address the issue. We look forward to providing you with the best possible experience in the future, Service. If there's anything else that I can do for you, just tag my name in the comment section. Take care!