I'll be glad to walk you through the process of recording the NSF deposit, Lb0418. Let's go over the few options below.
You can document NSF or bounced checks from customers using the Record Bounced Check feature or through a manual process. It's only available in single-user mode and applies specifically to check payments made through the Customer Payment window. If you have a returned ACH item, change the payment type to Check before proceeding with the steps.
- Go to Customers, then select Customer Center.
- Click the Transactions tab, then choose Received Payments.
- Double-click the payment you want to record as NSF.
- Pick the Record Bounced Check icon on the Main ribbon tab on the receive payments window. This check should clear the bank to bounce and not stay in the Undeposited Funds account.
- In the Manage Bounced Check window, fields for Bank Fee and Date, Expense Account for the Bank Fee, Class, and Customer Fee are optional. Enter the necessary ones, then press Next.
- QuickBooks will show you the Bounced Check Summary to know what will happen behind the scenes.
- Tap Finish.
QuickBooks ensures to handle all relevant details on these transactions to maintain a balanced and well-documented account. However, move on to Option 2 if the payment method is grayed out or you're unable to follow the steps above. See this article for complete details: Handle Non-Sufficient Funds (NSF) or bounced checks from customers.
If you want to know how to combine multiple transactions into a single record, check out this reference: Record and make Bank Deposits in QuickBooks Desktop.
It's my pleasure to guide you in handling those insufficient funds. Add your concerns in your response if you need further assistance managing other deposits. Have a wonderful day ahead.
