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wkittani
Level 3

Record opening balance

I created new Item/Service called Customer Opening Balance and mapped it to Equity Opening Balance account from chart of accounts .

 

When i use this item to add opening balance for the customer , the Credit side of entry stays Sales income not Equity opening balance account . Why ???

Solved
Best answer February 18, 2019

Best Answers
wkittani
Level 3

Record opening balance

I checked already , and it needs to logout from QB and sign in again to accept the new item created with the GL account i need . 

 

it is working Ok now .

View solution in original post

2 Comments
Rustler
Level 15

Record opening balance

It should not.  Double check the item and insure that OBE is selected as the income account

and check the chart of accounts to be sure you do not have an income account accidentally named that way

wkittani
Level 3

Record opening balance

I checked already , and it needs to logout from QB and sign in again to accept the new item created with the GL account i need . 

 

it is working Ok now .

View solution in original post

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