Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Hi, I need help inputting information correctly so my numbers are not off. Please let me know where I am messing up.
I create a Sales Receipt (since the customers pay on the spot) with the total amount paid and categorize it under Payments to be Deposited for credit card payments only. The following day, bank transactions are updated in Quickbooks Online and automatically synced. However, when they sync the amount is in a batch and has merchant fees already taken out. Can someone please show me how to match the sales receipt to this automatic bank deposit? Also, since the transaction is already pulled, do I click on it and erase the numbers and input the original amounts without any deducted fees? Is there a step by step process to help me match either one or more sales receipts to a batch of a merchant deposit in my account which is automatically synced and how to properly record the fees?
Good day, @sovak. I’m here to help manage your sales transactions in QuickBooks.
You’ve mentioned your sales receipt is categorized under Payments to be deposited for credit card payments. Do you mean you’ve set this account under Deposit to fields when creating sales receipts? If so, then yes, you need to edit the original transactions in QuickBooks Online. This way, you can enter the merchant fees and match them successfully.
Here’s how:
Otherwise, create a deposit to combine the payments received and add the fees from there. Before that, make sure the account selected in your sales receipts is an Undeposited funds account. Then, follow the steps below:
Check this reference to learn more about handling multiple transactions into a single record: Record and make bank deposits in QuickBooks Online.
Additionally, here’s our reconciliation guide to ensure amounts are balanced and moved into the right accounts.
If you have other banking concerns or something else, please don’t hesitate to tag me. I’ll get back to you as soon as I can. Take care always!
Yes, it allows for us to find a match when adding it manually. However, if you have autofeed setup pulling transactions automatically from the bank, the $$$ amounts and dates have to match.
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.
For more information visit our Security Center or to report suspicious websites you can contact us here