Refund requests please

Hi, Penhall89.

Let me provide some insight on how to request a refund in QuickBooks. If you need a refund for your QBO subscription, the process varies based on where you bought the product. If you purchased your QBO subscription through an app store (Google Play or Apple's App Store), you will need to request a refund through the app store where you made the purchase.

However, if this is different from the assistance you require, please provide more details about the task you want to perform with QuickBooks. This will help me understand the situation better and provide you with an accurate solution.

You can use this article if you wish to extract your data from QuickBooks: Export data out of QuickBooks Online

We're just a post away if you need anything about requesting a refund in QuickBooks. I'll always be here to assist you.

I have closed my business and no longer needed the Enhanced Payroll attached to my account.  It was due for renewal, so as described by QB help I cancelled using My Company/Account/Subscriptions.  I received a cancellation and request as to why I was cancelling.  I explained that I was closing my business and no longer needed the service.  I thought this was it.  Now I show a payment from my bank to Intuit and in My Company the account shows as active (after showing inactive or cancelled previously).  I am upset.  I would like a refund.  In a few days, I will be cancelling my QB Desktop Pro subscription.  This will be prior to the renewal date.  I have used QB since it started as QuickPay back in the mid'90's.  Please CANCEL the Enhanced Payroll Subscription and refund the $700+.  I have not used the service since I thought I had cancelled it earlier.

We don't want you to have this perception, Harry71. Your loyalty to QuickBooks since the mid-1990s is highly valued by us. I am here to assist you in processing your refund by directing you to our QuickBooks live support. They can review about the refund you need and check your account status as well. 

Here's how you can contact them:

1. Open your QuickBooks Account.
2. At the top right, click the Help icon.
3. Click Contact Us.
4. Under What can we help you with?, enter your concern about payroll.
5. Click Let's Talk.

You'll be routed to the Choose a Way to Connect with Us page.

• Start a chat with a support expert.
• Get a callback from the next available expert.
• Ask the community to get help from businesses like yours.

     6. Select how you want to contact them and fill in the information.

I also added this article for you to find out how to request a refund for a QuickBooks product you purchased: Request a refund for your QuickBooks product. 

If the processing time for your payment method has passed, get in touch with us. We’ll help you check the status of your refund request.

Should you require additional clarification or need support with the refund for your canceled account, please feel free to directly contact us through this channel. We are dedicated to ensuring that your inquiries are handled with meticulous attention to detail and accuracy.

@Harry71 

Can you login to CAMPS and find your license code there?

https://camps.intuit.com