Reimbursable expenses

It's great to have you here in the Community, @CarolCromack.

I'm here to help you match the payments to the correct transactions. 

First off, you may manually use the Match feature in Banking to link the transactions together. Here's how:

1. On your QuickBooks Online (QBO) account, go to Banking.
2. Select the tile for the account you want to match and click the Match option in the Action column.

Please refer to this article for a more detailed guide on how to put transactions to the correct accounts: Categorize and match online bank transactions in QuickBooks Online.

You may also review the transactions you created to ensure that you entered the correct details for billable expenses.

If you have further concerns with your reimbursable expenses, please don't hesitate to hit the Reply button below. Keep safe!

I realize now I didn't match properly and should have done a split transaction. There is an option on the screen to "undo". (Is that ok to do even after a few months have passed? What happens if I click "undo"?

Never mind the last question- I figured it out! Thanks to you and a little research on youtube.Thank you. 

Hello again. Thought I solved the problem, but when I undid the transactions to redo as split transactions so I could properly record how much went to payment and how much went to reimburable expenses, the amount off on my reimbursable expenses report has doubled. So that wasn't right. Help please. 

Thanks for getting back @CarolCromack. Happy to help. 

I'll walk you through the steps to resolve the balance of the reimbursable expenses. This way, your books and reports will stay accurate. 

Since you undid the transaction, you'll need to split the reimbursable expenses again. This way, the balance will fix. Also, ensure that the amount, account, and other details are correct. 

Go as follows: 

1. Go to the Banking tab and highlight your bank account.
2. Select the transaction and click the Split button. 
3. Enter the appropriate Customer name, Category, and Amount.
4. Hit Apply and accept. 

Once done, re-check your expense report and ensure to select the correct accounting method. 

Additionally, remember to reconcile your bank account. This way, the data always matches your bank and credit card statements. For complete steps, see this article: Reconcile an account in QuickBooks Online.

Moreover, check out these articles below on how to customize reports and set up bank rules to automatically categorize transactions in QuickBooks: 

• Set up bank rules to categorize online banking transactions in QuickBooks Online
• Customize reports in QuickBooks Online

I'll be around if you have follow-up questions or concerns, so don't hesitate to reply. Take care, and have a lovely day ahead.