Thank you for bringing this billing concern to our attention, pelusoservices.
I’d love to assist you in reviewing your billing charges related to your refund request. To do so, I’ll need to ask for your account details. However, since this Community is a public forum, sharing such sensitive information here isn’t secure. To ensure your privacy, this process is best handled on a more secure platform through our Live Support Team.
Here’s how you can contact them:
- Click the Help button in the top-right corner of your QBO screen.
- Select the Assistant tab and type Talk to an expert to get support options.
- Choose your preferred method — either Chat or Callback.
To see when our Live Support Team is available, please check our support hours here: Get help with QuickBooks products and services. Make sure to select QuickBooks Online as your product.
If you have any additional questions or need assistance as you navigate QuickBooks, don’t hesitate to reach out. We’re always here to help.
