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parkcitybuilder
Level 1

Requesting Refund from Vendor

A vendor overcharged me, and I paid for it. Now I want to request a refund for the difference. Do you know how I can do that?

Solved
Best answer May 07, 2024

Best Answers
Candice C
QuickBooks Team

Requesting Refund from Vendor

Hey there, @parkcitybuilder

 

It's great to see you back in the Community! 

 

The best route would be to contact your vendor about getting a refund. After speaking with them and get the transaction settled, you'll need to apply the refund in your QuickBooks Online with the associated vendor. 

 

Here's a guide that can help you record this information: Enter vendor credits and refunds

 

This should do the trick. If you have any other questions, don't hesitate to ask. Have a wonderful day! 

View solution in original post

2 Comments 2
Just_me
Level 11

Requesting Refund from Vendor

Um... Contact the vendor?  

Candice C
QuickBooks Team

Requesting Refund from Vendor

Hey there, @parkcitybuilder

 

It's great to see you back in the Community! 

 

The best route would be to contact your vendor about getting a refund. After speaking with them and get the transaction settled, you'll need to apply the refund in your QuickBooks Online with the associated vendor. 

 

Here's a guide that can help you record this information: Enter vendor credits and refunds

 

This should do the trick. If you have any other questions, don't hesitate to ask. Have a wonderful day! 

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