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Save as .pdf screen size

Has there been a very recent change in QB Desktop 2019 that is causing this random annoyance?

 

From a quote/estimate (or invoice, or other), I select Print - Save as .pdf. It opens the window asking what to name the file and where to save. This window has changed. It covers the entire screen, doesn't have a minimize option, and has no option to resize the window. Also, the menu across the top is gone. In the scheme of things there are small issues but they are annoyances and I'd like to make them go away.

 

Any ideas?

 

Thanks - 

Solved
Best answer 08-16-2019

Accepted Solutions
QuickBooks Team

Re: Save as .pdf screen size

Hello dleblan,

 

Welcome to the Community. I'm here to help get everything lined out for you today concerning the screen size in QuickBooks Desktop.

 

I've checked here and haven't found any changes happening on the screen size when saving a transaction as PDF. Let's start the troubleshooting by changing the QuickBooks DPI settings of the program.

 

Once done with the configuration, you can proceed with using the PDF Repair tool to fix the saving problem within QuickBooks Desktop. For the detailed steps on the process, please check out the article on this:

 

Troubleshoot PDF and Print problems with QuickBooks Desktop.

 

In case there's a need for you to reach out one of our Technical Support Specialists, I recommend bookmarking the article on how you can reach them:

 

Contact the QuickBooks Desktop Customer Support Team.

 

As always, I'm here to help for any additional questions you may have about using QuickBooks Desktop. The Community is here to ensure your success.

1 Comment
QuickBooks Team

Re: Save as .pdf screen size

Hello dleblan,

 

Welcome to the Community. I'm here to help get everything lined out for you today concerning the screen size in QuickBooks Desktop.

 

I've checked here and haven't found any changes happening on the screen size when saving a transaction as PDF. Let's start the troubleshooting by changing the QuickBooks DPI settings of the program.

 

Once done with the configuration, you can proceed with using the PDF Repair tool to fix the saving problem within QuickBooks Desktop. For the detailed steps on the process, please check out the article on this:

 

Troubleshoot PDF and Print problems with QuickBooks Desktop.

 

In case there's a need for you to reach out one of our Technical Support Specialists, I recommend bookmarking the article on how you can reach them:

 

Contact the QuickBooks Desktop Customer Support Team.

 

As always, I'm here to help for any additional questions you may have about using QuickBooks Desktop. The Community is here to ensure your success.

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