SCAM CALL

Intuit won't bother calling you to offer or remind you anything. You may consider changing your phone number in CAMPS to avoid these types of scam calls.

Thank you for bringing this to our attention, Mobile.

These days, fraud is everywhere, so I'm thankful you shared your experience with us to alert other forum participants.

Please be aware that Intuit will only call you back if you request a callback over a QuickBooks issue. With this, I want to let you know that QuickBooks has strict policies and procedures to safeguard all of your data.

Let's report this suspicious activity to our Security team about this suspicious activity to prevent it from occurring again and minimize security threats.

Here's how:

1. Go to our Privacy and Security page.
2. Look for either the or Report technical support scams section.
3. Click the Report tech support scams button.

In case you'll also receive a suspicious email in the future, please bookmark the following articles for information on Intuit's service email addresses and how to identify our official emails and websites:

• Receive important email messages from Intuit.
• Identify suspicious activity, phishing scams, and potential fraud.

If you have any further concerns about QuickBooks Desktop, please don't hesitate to share them with the community. 

Can you please confirm that (858)294-1286 is NOT a legitimate Quickbooks/Intuit phone number?  I received an email from [email address removed] advising me to call that number to continue my service.  I believe the email is a scam but would like to verify.

Thank you.

@CSF1958 

advising me to call that number to continue my service

Which service do you mean?

@CSF1958   It is a scam. QB will never contact you, especially with an email, unless you request a callback for tech support. 

I understand your concern about a potential scam call or email, CSF1958. At Intuit, we take fraud prevention very seriously, and we're here to help you navigate this situation safely. 

The contact number you've referenced doesn't correspond with any of Intuit's official contact channels. Our live support team isn't authorized to initiate contact or communicate directly with customers unless a callback has been specifically requested. This approach helps us maintain a secure environment and prevent potential fraud or unauthorized access to sensitive information. We strongly recommend that the most reliable and secure method to connect with our live support team is through your personal QuickBooks account.  

Additionally, I'll provide you with a list of the official email addresses used by Intuit's various services so you can identify accurate communications from us. 

We want to thank you for bringing this matter to our attention, CSF1958. Your vigilance helps us maintain the highest standards of security for all our customers. Remember, your QuickBooks account is your gateway to our dedicated support team. Let me know if you have additional questions about Intuit support channels and I'll get back to you as soon as I can. Take care. 

I just hung with phone number 442-275-1236 which identified themselves as QB Support and the caller ID said it as well.  He had some of my account information and seemed professional and legitimate but something just felt off.  I verified some information that wasn't sensitive like my name and email address.  But when he was pressing me to update the payment information I trusted my gut and just told him to email me.  He told me they had and my payment was past due and then he got aggressive.  I just told him to send me an email and hung up.  Beware.  I like to think myself as savvy but I almost fell for it. 

TRUST YOUR GUT 

Smart move, trusting your gut.  

QB will never call you, especially for a credit card payment or expiration.  They just lock you out of your acct until you pay.