Scan Manager

Let's go ahead and do some troubleshooting steps so you can scan multiple pages, DS52.

There may be some issues with the scanner or settings that need to be configured. You can perform the following steps below to fix the issue.

1. Delete your scan profile and create a new one. If it still doesn't work, proceed to the next step.
2. Change user account settings in Windows.
3. Repair QuickBooks, and then try scanning again.
4. Reinstall using a clean install, set up QuickBooks Scan Manager, and try scanning documents.

Also, QuickBooks Scan Manager is compatible with a TWAIN-compliant scanner. Check out this related post to see the list: A list of scanners tested for compatibility when scanning documents and invoices within QuickBooks.

Let me know if you have follow-up questions about scanning documents. I'll be right here to provide the information that you need.

Thanks for getting back to me Maryland, I did notice that after HP helped me with the install that instead of TWAIN it now says WIA for my scanner. I did not mention that in my first post. this morning attempting to follow your instructions. I opened the Doc Center and clicked Scan Document but got the message that " Can't find the Scan Driver".

In windows I had to use the IP address for the Printer and got it back on the list of Printers and Scanners in Windows 10 but it said the Diver was unavailable.

Went back into QB and that profile showed up again but I can still only scan one page at a time for multiple page Docs. I ran the QB HB to repair and also the the printer repair. Before all this my Hp software would pop up and everything worked fine. Not sure what to do now other than Scan documents into my computer which works fine and add to Document Center and attach from the computer. extra step what a drag.

Best

Dave