Scanning reciepts for QBO using Iphone.

Hi there, woodmoon. 

I'm here to make sure you'll be able to scan receipts in QuickBooks Online App. 

You can let your master administrator to remove then re-add as a user to check if the profile access has the problem.

Here's how:

1. Log in to QuickBooks. 
2. Go to the Gear icon and choose Manage users.
3. Choose a user you want to delete. Click the arrow icon in the Action column, 
4. Select Delete. 
5. Click Delete again to confirm.

For detailed steps about deleting and adding invites to users in QuickBooks Online, please click this article:  Add, delete, or change user access.

To give you more insights about managing the user access and on what to do if they haven't received the invitation, please scan through these references:

• Learn what to do if invited users did not receive, or can't find, your email invitation to use Quick...

• Learn how to add, manage, or delete user profiles

I've also added some articles about using scan receipts in QuickBooks Online: 

• Attachments in QuickBooks Online.
• Scan receipts using the QuickBooks app.

Keep me posted on how this works. I'll be here to keep an eye on your reply and will surely help you through it. You take care!

My boss (administrator) deleted me as a user and readded me.  I deleted my online app and  accepted the new invitation from my boss.  I can take a photo of the receipt, but I still cannot access the checking account and  credit card accounts.  This help suggestion did not work.  I sure hope you can help us out on this!!!   I'll wait to hear from you!

Thanks for coming back, woodmoon.

I appreciate you for performing the steps provided by my colleague. If the Administrator set up you in a Limited access right setting, the option to view the bank register is unavailable. This is applicable for both Customers and Vendors access types. See the screenshot below for your reference:

You can request your Administrator to change the access type to All to view the register in QuickBooks Online (QBO). Here's how:

1. Sign in to QuickBooks with a user profile that has permission to manage users.
2. Go to the Gear icon on the top menu. 
3. Select Manage users.
4. Find the user you want to edit. Then click Edit in the Action column.
5. In the User type drop-down menu, select All as the new user type.
6. Press Save.
7. Ask the user to sign out and sign in again into QuickBooks Online to see the updates.

Here's an article you can refer to for more details about adding and managing users in QBO. Just in case you'll need to reconcile your accounts, follow the steps and details in the Reconcile an account in QuickBooks Online article so they always match your bank and credit card statements.

Feel free to visit our Banking page for more insight about managing your bank feeds and reconciling accounts

If you need to take care of other things in QuickBooks, I'm with you every step of the way. Just leave a comment below and I'll get back to you. Take care always.