I'll outline the steps to resolve the Search icon that is not working, NesFS. This way, you can continue with your tasks seamlessly.
First off, the behavior you're experiencing could be a browser-related problem. At times, accumulated cache files can cause unexpected behavior in the program.
To rectify this, we can perform some basic troubleshooting steps. Start by logging in to your QuickBooks Online (QBO) account using a private or incognito window. Depending on your browser, you can use the following keyboard shortcuts:
- Google Chrome: Ctrl + Shift + N
- Mozilla Firefox: Ctrl + Shift + P
- Microsoft Edge: Ctrl + Shift + N
- Safari: Command + Shift + N
Once done, check if the Search icon is now functioning properly. If this resolves the issue, return to your default browser and clear its cache to refresh the system and start with a clean slate. Alternatively, you may consider using other supported browsers.
Additionally, I'll share this article to help keep your accounts, customers, and vendors organized: Merge duplicate accounts, customers, and vendors in QuickBooks Online.
If you have further questions regarding shortcut-related features in QBO, please feel free to click the Reply button below. The Community team is readily available to assist you.
