Setting up my iCloud email in Quickbooks desktop for Mac 2019

Hello, @BCI2002.

I'll share the steps on how you can set up your iCloud email in QuickBooks Desktop for Mac. You'll want to choose Custom from the settings to do so.

Here's how:

1. Go to QuickBooks, then choose Preferences.
2. Select the Email icon.
3. From Send Emails Using, tap Custom.
4. A list of Email Accounts appears. If you haven't added any email accounts to QuickBooks, this list will be empty.
5. Select the + icon to add a new account.
6. Add an account name, then add the settings from your email provider.

Once added, you'll find your iCloud email address listed in the From field of your message. See this article for details: Connect and track emails in QuickBooks Desktop for Mac.

I'm also adding this link in case you need help with other tasks in QBDT for Mac. Just look for responses that'll fit your concern: View all help for QuickBooks for Mac.

Feel free to reply to this thread if you have other questions or concerns with setting up emails. I'll be around to help. Take care and stay safe.

I did all those steps, but when it went to authenticate the email, it was not able to. I can't find out why it won't authenticate so I can try and fix it. QB puts in some settings for the email provider, so if the settings need to be different, how do I find out what to change it to?

Hello there, @BCI2002.

I've got some tips on how you can set up your iCloud email address in QuickBooks Desktop.

You'll have to ensure that your email application is installed and that an email account has been set up before you can send email through QuickBooks. Instructions for setting up your email account can be found in the Help section of your email application. QuickBooks uses the default email account if you have more than one.

Otherwise, I suggest contacting your email service provider. This way, they can investigate it further and give the finest answer to your concern. 

For future reference, please read this article about sending out sales forms in QBDT: Email sales forms, invoices, and statements in QuickBooks Desktop.

Don't hesitate to comment back on this thread if you have other questions regarding this matter or withQuickBooks. It's my pleasure to help anytime. Take the best care.