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kobutacus
Level 2

showing corrupted text when data backup

showing corrupted text when data backup, question mark. How can I fix, thank you.

 
 

 

 

 

Solved
Best answer December 06, 2022

Best Answers
Rubielyn_J
QuickBooks Team

showing corrupted text when data backup

I'm here to help fix corrupted data backup in QuickBooks, @kobutacus.

 

We can utilize the Verify and Rebuild Data tool to self-identifies and resolve the most commonly known data issues within a company file.

 

Let me show you how:

 

  1. Proceed to the File menu.
  2. Choose Utilities and select Rebuild Data.
  3. On the QuickBooks Information window, click OK. Follow the onscreen steps to save a backup.
  4. Let the tool repair your file. 
  5. When the tool finishes, choose OK.
  6. Go to the File menu. Then hover over Utilities and select Verify Data.
  7. Let the tool check your file for data issues.

 

If QuickBooks doesn't find any problems, select OK. You can keep using your company file. If QuickBooks finds an issue with your company file, select Rebuild Now.

 

For additional information about the process, consider checking out this article: Fix data damage on your QuickBooks Desktop company file.

 

Additionally, I've shared a link that can help manage your backup copy in QuickBooks: Back up your QuickBooks Desktop company file.

 

Please keep in touch with me if there's anything else I can do to help you fix corrupted text on your backup data. I'll be around to help always. Take care always.

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4 Comments 4
Rubielyn_J
QuickBooks Team

showing corrupted text when data backup

I'm here to help fix corrupted data backup in QuickBooks, @kobutacus.

 

We can utilize the Verify and Rebuild Data tool to self-identifies and resolve the most commonly known data issues within a company file.

 

Let me show you how:

 

  1. Proceed to the File menu.
  2. Choose Utilities and select Rebuild Data.
  3. On the QuickBooks Information window, click OK. Follow the onscreen steps to save a backup.
  4. Let the tool repair your file. 
  5. When the tool finishes, choose OK.
  6. Go to the File menu. Then hover over Utilities and select Verify Data.
  7. Let the tool check your file for data issues.

 

If QuickBooks doesn't find any problems, select OK. You can keep using your company file. If QuickBooks finds an issue with your company file, select Rebuild Now.

 

For additional information about the process, consider checking out this article: Fix data damage on your QuickBooks Desktop company file.

 

Additionally, I've shared a link that can help manage your backup copy in QuickBooks: Back up your QuickBooks Desktop company file.

 

Please keep in touch with me if there's anything else I can do to help you fix corrupted text on your backup data. I'll be around to help always. Take care always.

Fiat Lux - ASIA
Level 15

showing corrupted text when data backup

@kobutacus 

How big is your file size?

Try opening the sample file and creating the backup file. Do you encounter the same error?

kobutacus
Level 2

showing corrupted text when data backup

Thanks for reply.

KlentB
Moderator

showing corrupted text when data backup

On behalf of my colleague, Rubielyn_J, you're welcome, kobutacus.

 

I'm happy that the problem with your backup file is now resolved. I've also included an article that will help you fix common data issues in the program: Top data damage errors in QuickBooks Desktop.

 

The Community will always be around to lend you a hand any time you need guidance. I hope you have a great day.

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