You can start a chat or request a callback to communicate with our experts, shopboy1979. Let me help you connect with them.
Before proceeding, please know that we, as Community experts, are willing to assist you with any concerns you may have. You can elaborate on them below so I can provide a more appropriate resolution.
In the meantime, you can contact our live support team for further assistance about this matter. To speak with one, follow the steps below:
- Go to the Help icon on the top menu.
- Select the Search tab and enter your concern. For instance, enter help.
- Click the Contact Us button and choose between Chat or Callback to connect with us.

Note our operating hours under QuickBooks Online in this article: Get help with QuickBooks products and services.
If you want to change your user ID, password, email address, or phone number for security reasons, refer to this article: Update or change your Intuit Account sign-in information.
You might also view all help or browse all articles for QuickBooks Online for your guidance in doing your tasks or navigating within the product.
I'll be in the comments section to address any QuickBooks-related concerns. If you meant something else, let us know and we'll be ready to help you.