Welcome and thanks for posting in the Community, @dm8891.
Let me share with you the steps on how to fix the Status code:3180 error in QuickBooks Point of Sale.
If you're getting the error message, There was an error when saving a Sales Receipt. This means that there is a damaged payment item or if it's the wrong type. To fix this, follow these steps:
- In your QuickBooks Desktop, go to the Lists menu and select Item List.
- Click Include Inactive.
- Select the Type header to sort the list.
- Rename the Point of Sale payment items.
- Right-click the payment item that begins with POS , then select Edit Items.
- Add "OLD" to the item name.
- Click OK.
- Run financial exchange from your Point of Sale.
- Merge the duplicate items in QuickBooks Desktop.
- Right-click the payment "OLD", then select Edit Item.
- Remove "OLD", then select OK. QuickBooks Desktop should prompt you to merge the items.
- Click Yes to confirm.
Moreover, you can check out the most recent improvements and fixes that were made to QuickBooks POS 12 and earlier releases here: What's new in QuickBooks Desktop Point of Sale 12.0.
Leave a comment in this thread if you have any other questions or concerns. I'm always here to help. Have a great day!
