Stop hosting multi user

What is CISM? Which QB Desktop year version do you have?

It is a CRM application called Crik-it. I use QB Desktop Premier 2020

It is a CRM application called Crik-it. I use QB Desktop 2020 Premier

Intuit still supports QBD 2020. Have you contacted Crick-It support?

How big is your file size? Have you run the Verify/Rebuild Data utility?

I have been in touch with Crik-it, they reached out to Intuit and the suggestion they got was to allow the app to run automatically in the background. Now that's forcing a change back to the multi user mode. How do I completely get rid of the multi user option?  

Hello there, @Dragica.

Thanks for reaching out to the Community. I'll be happy to provide some information to stop multi-user access in QuickBooks Desktop. 

Here's how: 

1. Go to the File menu.
2.  Select Utilities.
3. If you see the Host Multi-User Access option, ignore it. Move on to the next workstation.
4. If Stop Hosting Multi-User Access is an option, select it.

You'll need to manually configure your firewall software to allow QuickBooks Desktop from running. 

Please follow the steps found in the article below (scroll-down to Manually configure exceptions and ports to your Firewall): Configure Firewall and Internet security settings for QuickBooks Desktop.

Make sure to update your QuickBooks Desktop to the latest release.

Should you need further assistance with running QuickBooks Desktop, you can leave a comment below. My pleasure to help you.

Yes, I know how to stop hosting multi user, but why does it keep changing back? And can someone tell me what QBIDPService.exe is? It was running as a process but I can't find it anywhere on my computer. I stopped the process, let's see if that helps/

Thanks for getting back to us, @Dragica.

You've mentioned that you no longer need the Multi-user Access on your server computer. The installed QuickBooks Database Server Manager might be the cause why the multi-user hosting keeps on coming even after it's turned off. 

Let's uninstall the program make sure there is no other background application running while connecting with the CISM app. Here's how:

1. Open Programs and Features to uninstall software.
   1. On the keyboard, press the Windows logo + R. The Run dialog box opens
   2. Enter appwiz.cpl then click OK. The Program and Features window opens.
2. Click on QuickBooks Database Server Manager.
3. Select Uninstall/Change at the top of the window.
4. Follow the on-screen instructions to Uninstall/Remove the program.

Also, QBIDPService.exe is a software component of QuickBooks by Intuit. QBIDPService stands for QuickBooks Intuit Data Protect Service. This is an online backup service that constantly monitors your system for changes and backs your files up to a cloud server. 

If you wish to locate this file extension, you can run the Windows Task Manager and take note of its location. 

Please check this link: Fix company file and network issues with QuickBooks File Doctor. This will show you more info in case you encountered other issues with your company file.

If you have additional questions about working in QuickBooks, I'm adding a link to our helpful articles. Just select the topic to view it.

Let me know how else I can help you with QuickBooks by adding a comment below. I'm more than happy to lend a helping hand. Keep safe!

Hi Raymond, thank you for your reply. The problem is that I don't see Quickbooks Data Manager in my programs and features so I can't uninstall it. I will run the file doctor and see how it goes. 

thank you
Dee