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sbo
Level 2

Suspicious email

Received a suspicious email from an intuit.com address.    Says "dear customer" and that it renewed a 3 year subscription with Norton Life-Lock for $399.     Included a attachment with an invoice.  Checked and there is no such debit from bank.  It does not address me by name so I am certain that this is a fishing scam, but why does it come from an intuit.com address.   I checked on here and it says if it comes from an intuit.com address it is legitimate?

Is there an email I can forward this suspicious email to?

1 Comment 1
Kurt_M
QuickBooks Team

Suspicious email

Your safety is my priority, and I'll help you verify the email, @sbo.

 

Although our emails will always come from an email address that uses the domain name @intuit.com, you'll want to avoid opening or accessing any of the links added since you've received a suspicious one. Let's ensure your account's secured by reporting this to our security team. I'll gladly input the steps below so you can proceed. To begin, here's how:

 

  1. Go to this link: Online Security Center.
  2. Click Contact Us, and then look for Report a Fake email (or phishing email) and then click on it.

 

I'd also recommend reaching out to our QuickBooks Customer Care Team. This way, they can help you check the email that you received. You can visit this article to contact our team in any QuickBooks Product: Contact QuickBooks products and services Support.

 

In addition, I've got these articles to help you identify official Intuit-affiliated links and websites. With this, we'll be able to keep your account and data secured:

 

 

@sbo, if there's anything else that you'd like me to help you with or need assistance performing specific tasks in QuickBooks. You can always get back to me by leaving a comment below. It'll be my pleasure to help you out again. Stay safe! 

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