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I have a client who uses Square and has installed the Sync with Square app themselves. I noticed that their Income from tips is being tracked to a Square Tips Liability Account instead of the Income from Tips Account. This client is a sole proprietor and has not employees. Can I just change the account on the product/service? Or will that mess up the sync?
Hey there, @lindalund24.
It's great to see you back in the Community. I hope your day is going well so far.
Yes, trying to change the account associated with the Product or Service can help get this problem taken care of. Don't worry. I can walk you through the process.
In addition, here are a few articles that can help you in the future and provide further details:
These steps should do the trick. If the issue persists, I recommend contacting Square. I want to ensure that all of your concerns are addressed. I'm always here to lend a helping hand if you need me again. Have a wonderful day!
That seems to have worked! Thanks!
Hi, @lindalund24.
I'm glad to know that the solutions provided by Candice C had worked for your concern. Please know that our doors are always open here on the Community page if you have any other questions about QuickBooks or the Sync with Square application.
For more tips and resources while working with QuickBooks in the future, you can review the topics from our help articles. Here's the link: Find QuickBooks help articles for QBO.
I'm looking forward to hearing from you again. If you have any other QuickBooks questions, please feel free to add a comment below. Thanks for coming, wishing you and your business all the best!
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