Sync with square stopped working after years of using it. I uninstalled and tried to reinstall Install does not complete I get an error message. Help?

Hello, liseanne-jensen.

Thanks for doing what you can to resync Square again. I'll help you out and fix the Square Tips error message. 

It looks like the Square Tips setting is disabled in your Accounts and settings page. This is why you're encountering the error message. To fix, you'll want to enable it again: 

1. Click the Gear icon, then select Account and settings. 
2. Go to the Advanced tab.
3. Click the Chart of Accounts section.
4. Turn Square Tips to on. 

You can also find other information in this article that can help you ensure your Square is synced properly: Sync Square with QuickBooks Online. 

After syncing Square again, do you need help managing your transactions? Or do you need to run certain sales reports? You're more than welcome to browse topics for QuickBooks Online. They contain articles that can guide you in recording your transactions, managing your taxes and running reports. 

If you need help with your Square transactions, let me know in the reply section below. Feel free to add questions about QuickBooks Online, too. 

I followed those steps and it's still not syncing when I click on "connect".  This is the  error message :

"Can not find or create account Square Tips"

Hello @liseanne-jensen,

Currently, we have an on-going issue where customers, like you, are unable to connect with Sync with Square in QuickBooks Online. Rest assured that our engineering team has been informed and they're in all hands working to fix this as soon as possible.

With this, I'd recommend contacting our Customer Care Support so you'll be added to the list of affected users. Once updates are available, you'll receive them timely via email message. To do so:

1. Go to Help.
2. Select Contact Us.
3. Enter the error message in the What can we help you with? field.
4. Click Continue.
5. Choose a channel where you wish to connect with our dedicated support.

Lastly, I've also included this reference for a compilation of articles you can use while working with us: Sales and Customers for QuickBooks Online.

We appreciate your patience as we're working on this. Please let me know by leaving any comments below if you have any other questions. Stay safe!

@liseanne-jensen 

Consider to utilize a connector for the time being.

https:// synder.grsm.io/quickbooks

I actually got a reply from QB tech support. There is an ongoing issue they are working on.