Terms Missing from Invoices

Thanks for bringing this to us, @Metro1477.

I appreciate you for sharing your experience with us. Let me bring clarifications about invoice terms in QuickBooks Desktop (QBDT).

I tried to replicate this on my end and couldn't obtain the same outcome. Let's run the Verify Data Utility tool to see if it's a data issue. It'll help resolve unusual behavior like this.

Below are the steps on how to do it:

1. Click File.
2. Click Utilities.
3. Click Verify Data.
4. When prompted with an error, click Rebuild Now.

Or you can follow these steps to rebuild your data:

1. Click File.
2. Click Utilities.
3. Click Rebuild Data.

Once done, create an invoice again and see how it works.

For more detailed instructions, I’d recommend checking this article: Resolve data damage on your company file.

In addition, here are the articles that can provide information about customer transaction workflow and receiving payment in your QBDT account: 

• Receive and process payments
• Get started with customer transaction workflows

Let me know if you've got the chance to try the steps above and how it works. I'm always here if you need more help.