Their help is useless, chat only open 6-6, cant email them, terrible service, i am busy 6-6, why not till 9??/ Terrible service, no email!!!! Cant call ???

This is not the kind of service we want you to experience, @sailorlen10.

Please know that you can also share your concerns here on the Community page so we can address them immediately.

Due to COVID-19, we have limited support and reduced our support hours to 6 AM-6 PM PT Monday-Friday. You can also check their work schedule in this article: Support hours and types.

You can get in touch with our phone support by requesting a callback: Here's how:

1. From your QBSE homepage, click Assistant at the top.
2. Type in the chatbox contact support. 
3. You'll now be provided options on how would you like to connect to them.
4. Choose to Get a callback.

You can always visit our Help Articles hub for QBSE in case you need some related references in managing your account and other related transactions.

Let me know if there's anything else that I can help with your account. I'm always here to help.