This week, Quickbooks online has been going PAINFULLY slow. WHAT IS THE DEAL????

We've had the same issue this entire week.  It's ridiculous!!  

Oh, and clearing the browser is NOT the problem.  It's been cleared.  QBO just SUCKS!!  

I appreciate you for bringing this to our attention, @usertessa, @Just_me.

I know how you're feeling about the slow performance of QuickBooks Online (QBO). Let me impart a few details on this to resolve the issue.

To begin with, it's imperative to note that there is a 10-second waiting period for QBO's initiation. Our systems undergo constant monitoring to ensure that we meet this target. However, it's important to remember that since this program is web-based, its efficacy largely hinges on the processing power of your device or computer. The amount of memory (RAM) available and the bandwidth of your internet connection are critical factors that determine whether the program will function optimally.

To speed up its performance, ensure to consider the following:

• Ensure you have the most recent version of Google Chrome by going to the Chrome menu, selecting Help, and then clicking on About Google Chrome.
• Check that your operating system is up to date and you meet or exceed the System Requirements for QuickBooks Online.
• Verify your internet speed (bandwidth) is not limiting your QuickBooks Online experience. Run a Google Speed Test to confirm your bandwidth/the speed of your connection. To better understand the results of the Google Speed Test, be sure to read over how the results are determined and what they mean.

For more detailed information, check out this article: Why is my QuickBooks Online Slow?

If the issue persists, I recommend contacting our support team. Our team will take a closer look at the situation and provide a resolution on why QuickBooks keeps running very slowly.

In addition, you can browse our Community Articles to see some related posts that may also help you in your future transactions.

I'll be here if you need further assistance in leveling up QuickBooks Online's performance. Just leave a comment below and I'll get back to you.

**Insert eyeroll here** 

This week, QBO pages have been taking more than 30 seconds to load consistently. I'm hitting the 30 second Chrome timeout prompt all the time, sometimes multiple times before the page actually loads. A 10 second target for every interaction is not acceptable and any software engineer who says that has no idea what they're talking about.

I have been experiencing the same 30 second "Wait" or "Cancel" window for the last several days.

I checked the list:

Google Chrome verified up to date

Windows 10 Pro OS

32 GB of installed memory

Intel i7

Windows reported "You're up to date"

Speedtest: 231.85 download, 37.34 upload

I don't see any problems here... seems to be a Quickbooks problem

Eye-roll seems appropriate.

I have been experiencing multiple 30-second Wait windows for the next page to load.

My system aces the checklist provided

• Chrome reports it is up to date
• Running Windows 10 Pro
• 32 GB memory installed
• Intel i7 processor
• Windows reports, "You're up to date"
• Speedtest: 232 Mbps download and 37 Mbps upload

There seems to be no reason for the delayed page openings.

It seems to be a QuickBooks Online issue that needs addressed.

Hello, @SW-LLP.

I acknowledge your concern regarding the slow performance issue in our software. It can be challenging when such problems continue even with frequent updates. I appreciate your patience and understand any inconvenience this may have caused.

Since the issue persists, I recommend contacting our Customer Care Team. They have the tools to pull up your account to investigate the root of the problem and why the issue keeps appearing. Here's how:

1. Log in to your account.
2. Click the Help button at the top right corner.
3. Go to the Search tab, then select Contact Us.
4. Enter a brief discussion with your concern, then click Continue.
5. Choose to Have us call you to connect with us.

You can also refer to this link to receive real-time alerts and check the current status of online services for QuickBooks: QuickBooks Status Page.

Please feel free to share any additional details or questions you may have, and we'll do our best to assist you. Thank you for your understanding and cooperation.