Can you tell me if invoice 1023 was paid through their bank ?

Customer payments that are made online are usually processed within 3 to 5 business days, lauren53.

However, we're unable if a specific invoice has already been paid or not. You'll want to reach out to your client to verify if invoice 1023 has already been paid. 

Processing of payment also gets faster as you process more transactions. You can log in to your merchant account to check the status of the payment. Here's how:

1. Sign in to the Merchant Service Center.

2. Go to Activity & Reports, then click Deposits.

3. Click the Payment Type dropdown and select the payment type that's used by the customer.

4. Set the date range.

5. You can limit your search based on the funding status of the deposit. 

• All. This displays all transaction batches, no matter what their current status is (funded or pending).
• Funded. This displays transaction batches that have been funded to your bank account and are now available to you.
• Pending. This displays transaction batches that have been submitted for funding but have not actually been funded to your bank account.

 Here's an article that talks about this process: Find Out When QuickBooks Payments Deposits Your Money.

Let me share this FAQ page so you can access some of the most commonly used guide articles for additional references: QuickBooks Payments FAQ.

Reply to me or add a reply below if you need anything else. We're always here to help. 

Hi lauren53,

Hope you’re doing great. I wanted to see how everything is going about the invoice payment. Was it resolved? Do you need any additional help or clarification? If you do, just let me know. I’d be happy to help you at anytime. 

Looking forward to your reply. Have a pleasant day ahead!