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Nate_Allison
Level 1

Training

Can anyone help me with the correct answer for the knowledge check question below?  I've just about tried everything and I need to get past this question so I can do the CPE exam for that section of training.  Thank you!!!

 

Knowledge Check

Dan Cheng is another new client. Dan offers a virtual assistant/professional service, Cheng’s Master VA.

He started his business a year ago and grossed $60,000 in that year. Dan doesn’t yet use an accounting solution and has a shoebox full of handwritten notes and receipts. However, he's excited to set up a solution that will provide detailed customer breakdown of his sales and customer history.


Based on what you already know of Dan, which of the following Sales and Accounts Receivable items would you mark with Yes in the Needs Assessment tab of the checklist?
  • Estimates
  • Custom invoices (accounts receivable tracking)
  • Sales receipts
  • Multicurrency
  • Sales tax
  • Price levels
  • Progress Invoicing
  • Statements
16 Comments 16
john-pero
Community Champion

Training


@Nate_Allison wrote:

Can anyone help me with the correct answer...

Based on what you already know of Dan, which of the following Sales and Accounts Receivable items would you mark with Yes in the Needs Assessment tab of the checklist?
  • Estimates
  • Custom invoices (accounts receivable tracking)
  • Sales receipts
  • Multicurrency
  • Sales tax
  • Price levels
  • Progress Invoicing
  • Statements

We do not do homework or give out answers, but start by considering only what you know about Dan and do not cinsider any unknowns. From the above list, myself, i woukd rule out multi-currency and sales tax to start. Nothing in the scenario woukd3 immediately say he has foreign or taxable sales. His professional fees might be taxable or mihht not but that remains unknown. And can conclude nothing about any ned for multi-currency until he produces one foreign sale.

 

Everything else sems important to me. No indication that he is cash sales only estimates and invoicing go hand in hand with statements. You might get by without price levels, depending on what that means.  Does it mean different pricing of same service for different customers that cannot be handled by entering a price in the estimate or does it simply mean the use of products/services which can always be zero default value

nikiboni
Level 1

Training

How has this item been finally resolved? I have the same problem 

AM Hendershott
Level 1

Training

I am stuck on this same question.  Did you find the answer?  I just decided to skip it for now

evam
Level 1

Training

I have the same question.

Ras Jupiter
Level 1

Training

I am stuck on this same question.  Did you find the answer?  I just decided to skip it for now

1Gr8bkkpr
Level 1

Training

I have the same issue. I think there is a glitch in this question.

ShiellaGraceA
QuickBooks Team

Training

Thanks for joining us here, @1Gr8bkkpr.

 

I'll make sure that you're able to take the exam. Since you've tried all the choices in the question, I recommend contacting our ProAdvisor Support. They have the resources that can guide you and assist you further.

 

Here's how to reach out:

 

  1. In your QBOA account, go to Help at the top.
  2. Scroll down and select Contact Us.
  3. Enter a brief description in the field, then hit Continue.
  4. Choose either Chat with us, Have us call you, or Call us.

 

In case you need help with other tasks in QBOA, you can browse this link here to go to our general topic with article.

 

Don't hesitate to message me if you still have questions or concerns with the program. I'll be around for you. Take care and have a good one.

 

 

AR
Level 1

Training

Dan would benefit from custom invoices, sales receipts, and statements.

Custom invoices might help when he needs to track customers and run more detailed reports to make sure he’s working in the most efficient way with the customers who generate the most income.

Statements are a great tool for service-based businesses that can generate information on what services they’re providing to customers. Clients can even use them to tailor their offering so the client gets great value based on what they can afford.

Dan doesn’t need Multicurrency, nor sales tax, which would be an essential requirement for a retailer selling physical products.

MD251
Level 1

Training

Custom Invoices

Sales Receipts

Statements

JenZr
Level 2

Training

I've tried all these combos without luck.  It will not let me skip this question.  I've been holding for my chat assistant for over 30 mins and apparently she can't do it either.  I tried using the links the New Client Checklist 2021 but they do not work.  I'm VERY frustrated!!!  

This is the screen I'm stuck on.  The question about "Dan" at the bottom.  https://app.qbo.intuit.com/app/accountant/training

JenZr
Level 2

Training

One would think that.... but the answer comes back incorrect.

Rebecca_H
Level 1

Training

I believe there is a bug in the entire training module.  I've tried to answer a couple questions (in two different sections) that only have one answer and the system is saying that every single option is incorrect.  I can move on to the next section, but can't finish any of them.  I'm currently working in the "Supporting your small business clients" in the QuickBooks online Certificate course, but I'm stuck in both Sections 6. Vendor Credits and &. Deposit Transactions.  All answers I give are incorrect (which is incorrect).  I sat in a chat yesterday for almost an hour and they could not help me.  Somebody needs to get this training fixed.  I  see that I'm not the only one that is having this issue.  This is very frustrating and makes me concerned about the the Quickbooks Online platform that I'm trying to learn and promote.

eylem
Level 1

Training

Who would ask a question without indicating how many choices to pick? I don't know who writes those questions but most of them need a team of experts to decode.

Bringamess2
Level 1

Training

Those answers did work, but using the given  information the answers did not make sense.

mandy_froelich
Level 1

Training

Dan would benefit from custom invoices, sales receipts, and statements.

BooksGuru
Level 1

Training

This is the correct answer, though progress invoicing seemed more essential

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