Transaction

Good afternoon, @spadell. 

Thanks for stopping by and asking a question within the Community! 

Based on the details you gave, I recommend using our Verify and Rebuild tool to help eliminate some errors that are occurring. Here's how: 

Verify:

1. Go to the Window and tap Close All.
2. Go to the File menu, hover over Utilities.
3. Tap Verify Data.

Rebuild:

1. Go to the File menu, hover over Utilities.
2. Press Rebuild Data.
3. Backup your company data and save it.
4. Click OK when you get the message Rebuild has Completed. 
    

If the issue persists after doing these instructions, please contact our Customer Support Team for further assistance. I'm only a post away if you have any other questions. Have a wonderful day! 

Unfortunately, that did not work but thanks for answering.

I deleted the transaction and reentered it...

this worked but I had undo a years' worth of credit card bank recs and redo them.

Its fixed and that's what matters.

Thanks

Thanks for getting back with the Community, spadell.

I appreciate you performing Candice C's recommended troubleshooting steps and am happy to hear you were able to find a solution for your transaction.

You'll also be able to find many detailed resources about using QuickBooks in our help article archives.

Please feel welcome to send a reply here or create a new thread if necessary. The Community's always here to help. Have a lovely Wednesday!