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jstrong-kollmanl
Level 1

Trying to match transaction by add resolving transactions and I'm getting error to select bank account for deposit. I don't see where to do that?

Trying to match sync'd operating account transaction by add resolving transactions and I'm getting error to select bank account for deposit. I don't see any account selection, where is that?
2 Comments 2
Tori B
QuickBooks Team

Trying to match transaction by add resolving transactions and I'm getting error to select bank account for deposit. I don't see where to do that?

Good morning, @jstrong-kollmanl

 

Thank you for taking the time to reach out to the QuickBooks Community for support. I hope you're enjoying the day so far. 

 

To better understand what you're seeing, would you mind sharing a screenshot of the error and your options? This way, I can take a deeper look into this concern and see what options you have available. Also, you mention you're trying to add a resolving transaction. Do you care to explain what type of transaction this is? Is it the same as a Journal Entry? 

 

While I await your response, feel free to check out our guide for adding, matching, and excluding bank transactions that I've included below. 

 

 

I'll be sure to keep an eye out for your reply and look forward to chatting with you soon. Take care! 

Arnette
Level 2

Trying to match transaction by add resolving transactions and I'm getting error to select bank account for deposit. I don't see where to do that?

You can use the Resolve Difference option to fix your payment difference. This helps match your transaction through its difference until it will be equal to zero.

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