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Join nowGood morning, @jstrong-kollmanl.
Thank you for taking the time to reach out to the QuickBooks Community for support. I hope you're enjoying the day so far.
To better understand what you're seeing, would you mind sharing a screenshot of the error and your options? This way, I can take a deeper look into this concern and see what options you have available. Also, you mention you're trying to add a resolving transaction. Do you care to explain what type of transaction this is? Is it the same as a Journal Entry?
While I await your response, feel free to check out our guide for adding, matching, and excluding bank transactions that I've included below.
I'll be sure to keep an eye out for your reply and look forward to chatting with you soon. Take care!
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