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MalWoodUSA
Level 1

turn off ia assist

This new IA assistant it a waste of my time. Is there a way to turn it off. never gets it even close to correct.

25 Comments 25
Ethel_A
QuickBooks Team

turn off ia assist

Your thoughts are important to us, Malwood. Currently, the AI assistant or the Business Feed button is accessible to admin users who are Beta customers. I'll provide you more details about the new AI assistant.

 

In the meantime, you can avoid clicking the Business Feed button to ensure you can navigate our platform without engaging with its functionalities. While the option to turn it off is not available, I recommend sending feedback to our product developers to help us improve our offerings and better align with your needs and preferences.

 

Here's how to submit feedback:

 

  1. In the Intuit Assist window, click Give us feedback.
  2. Enter your comments and suggestions in the box.
  3. Hit the green Next button to submit.
     

For future reference, if you want to get the latest updates with invoices and estimates, you can refer to this article: See what’s new with estimates and invoices in QuickBooks Online.


Drop a comment below if you have additional concerns about the Intuit assist. I'm always here to help. Have a great day.

FishingForAnswers
Level 10

turn off ia assist

@MalWoodUSA  Hard to believe a company has the audacity to expect its customers to do its beta testing for free.

8Beans
Level 1

turn off ia assist

No way to turn off this abomination?  Are you trying to run off loyal customers?  Or just make us angry? Please ask your team to remove this immediately.   

FFS4
Level 2

turn off ia assist

FFS Intuit - some of us have actual intelligence and do not want or need any "AI" assist.  These features need to be opt in rather than everyone gets it.  Those of us still willing and able to use our God given brains should not be subjected to this lunacy.

BigRedConsulting
Community Champion

turn off ia assist

@Ethel_A  RE: I'll provide you more details about the new AI assistant.

 

That's sounded good, but then you didn't provide any more details about the new AI assistant. At all.

 

RE: Drop a comment below if you have additional concerns about the Intuit assist. I'm always here to help.

 

OK, as you're always here to help, I would like you to provide you more details about the new AI assistant.

 

Thanks in advance!

aydenenv
Level 1

turn off ia assist

Another example of paying Intuit on a monthly basis so they can put advertising on my work platform!

 

When will I learn that Intuit always focuses NOT on their clients!!

 

Please, please, please give me a way to turn this crap off!!!

ajk4
Level 2

turn off ia assist

I don't see a "Give us feedback" button on the Business Feed screen, but I definitely don't want to be seeing pop ups from an AI guessing what I'm trying to do and getting it wrong. It's asking me to send overdue reminders to good customers whose invoices are one day late. I don't want to deal with these pop ups, I want to opt out.

bmac462
Level 2

turn off ia assist

SERIOUSLY? There is still no option to turn OFF the AI Assist feature?

GCW18
Level 1

turn off ia assist

100% agree. This AI system is terrible and makes changes without our consent. Every time I call QB they say "oh leave us feedback and it'll be changed". Obviously that's a big fat lie from QB. How stupid are the devs to force AI onto people and it's not even a finalized version. I swear intuit is becoming more of a joke every time they release new "features".

Mighty Crow
Level 2

turn off ia assist

You know what is rich? Not using the "Default" Subject line for outbound invoice emails, instead replacing it with AI text i don't want. Sure I can toggle out of it, but that's literally what 'Default' means. I'm clicking the dropdown EVERY time because I don't want it to say something stupid or pushy. 

Boo on the robots. PLEASE make these things opt-in vs. opt-out. 

merredith
Level 2

turn off ia assist

Customers should have a choice and easy way to OPT OUT of AI Assist. 

glskunks
Level 3

turn off ia assist

I'm about to lose my religion with this AI crap.  I leave feedback several times a day.  If I'm going to get interrupted by the stupid pop-up suggestions, I might as well get completely off track and type out a seething, all-caps note to the developers.  QBO has a total disregard for its customers and is too bold thinking MY customers belong to them.  Can't wait 'til I find a program that fits our needs.

langshell
Level 2

turn off ia assist

Please post if you find one!

SheilaMcC
Level 3

turn off ia assist

I've just sent this:-

 

PLEASE, PLEASE PLEASE give us an option to opt out of this new AI rubbish. I want my old Bank Transactions page back. The hyper-link to Opt Out doesn't work!!!!

 

I am so used to the old way of working.  Why does QBO feel the need to change things.  Just leave it all alone!!!

martin-michaelbl
Level 2

turn off ia assist

 

This is extremely annoying that QuickBooks modify my business setup to make me part of the AI Intuit Assist .
I need this turn OFF and I'm unable to figure out how.
I have other things to do in my life than spending time trying to figure out how to turn a feature OFF that I never turned ON at first.

Martin
Florida

bnavarre
Level 3

turn off ia assist

QBO has been making this same suggestion of leaving feedback on the Business Feed and AI issues for more than a year.  It is clear that leaving feedback serves no purpose and the functionality of QBO is ever getting worse.  No doubt that the Business Feed and AI features have nearly doubled my time to get tasks done.

chasemissd
Level 1

turn off ia assist

Our account just switched "on" the AI assist.  
Horrible! I can't find how to split transactions anymore. 

RhoiceW
QuickBooks Team

turn off ia assist

I can see that you're having trouble navigating through the new interface of QuickBooks Online (QBO), Chase. Let me walk you through the steps on how to split your transactions.

 

You can see the split option by going to your bank transactions, then clicking the dropdown button.

 

Here's how:

 

  1. Go to Bank transactions, then locate the transaction you want to split.
  2. Under the Action tab, click the dropdown button.
  3. Select Split.
  4. After entering all the necessary information, click Split and post.

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Once you successfully split the transactions, you can proceed to categorize the transactions to ensure they're categorized to their appropriate accounts.

 

If you need further assistance with the new update in QuickBooks, don't hesitate to reply. We'll be in touch anytime.

FFS4
Level 2

turn off ia assist

Hey Quickbooks - instead of responding with how to fix stuff when AI is on and running you just simply offer an opt out on AI?  

 

Quick to respond to a concern that is not actually the overriding concern!  Having spent an unproductive hour on the phone with your folks idea of Customer Support I am starting to understand why AI is actually on.  It seems to be because you folks need artificial intelligence as actual intelligence is lacking.

BigRedConsulting
Community Champion

turn off ia assist

@RhoiceW 

RE: Once you successfully split the transactions, you can proceed to categorize the transactions to ensure your books are balanced.

 

I don't know what you meant, but categorizing transactions does not in any way "balance" your books.  Your books are balanced when your balance sheet balances.  Which is always in QuickBooks - except for QuickBooks' various reporting bugs.

jsm2025
Level 1

turn off ia assist

As already said by others it is absolutely ridiculous to this without the option of opting out. 

Indeed most of us have a brain and are happy, willing and able to use our brain power without AI assist in any shape or form.

I you are doing this to get rid of customers you might yet be very successful.

for most of us it waste our time!!!

MrsA
Level 1

turn off ia assist

I couldn’t agree more; the IA Assist is horrible and I wish that I could opt out. Now, I’m actively looking for a more user friendly online accounting platform. 

merredith
Level 2

turn off ia assist

If you find a more user friendly platform, please let us know!

merredith
Level 2

turn off ia assist

If you find a user friendly platform, please post! QB is becoming more frustrating all the time.

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