Uh oh, there’s a connection problem. Sorry, but the app didn’t connect. How do I fix this issue so I can export my batches?

Hello there, Crystal.

I want to ensure that I can offer the best answer to your concern. But I need more information about what you're going through.

I'd like to ask for a screenshot of the error and further details of how you encountered it. Is this happening using a third-party app or while exporting data from QuickBooks? This is to check any reported issues and ensure we can provide the appropriate resolution.

I'd appreciate any information you can share. I'm also looking forward to your reply and working with you again.