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Level 1

Unable to send invoice reminders

I am unable to select "Send Reminders" (it is grayed out) on the Invoice tab to batch send customers past due invoice reminders....I was able to do this a month ago.  Why would this be disabled all of a sudden?

2 Comments
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Level 1

Unable to send invoice reminders

I figured this out - One of the customer invoices I had selected had not had the invoice emailed out before.  Once I unselected that customers invoice, the option to send reminders became available. 

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QuickBooks Team

Unable to send invoice reminders

Hi @ Enhearten_Finanancial

 

Thank you so much for asking your question and posting your resolution in the QuickBooks Community! I’m sure this post will help other users too. We appreciate you!  If we can help in the future, don’t hesitate to ask.

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