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Join nowOur unbilled purchases account in Enterprise is showing a balance for year end 2019. When I search unbilled purchases in POS for 2019 there are none. The bills for all purchases are in QB and have even been paid. Going through the entries in the unbilled purchases account in QB it appears that some receiving vouchers came over but then when we entered the billing info in POS, that entry that would have made it a wash, did not come over in the unbilled purchases account. Also some came over more than once. How can this happen and how can it be avoided? What would be the correct way to fix that balance for 2019?
Thank you!
Hi Saratgu,
You’re right, entering the billing info will move the balance from the Unbilled Purchases to Accounts Payable on the next financial exchange. This movement is recorded via journal entry in QuickBooks Financial.
We can avoid your scenario if you have the right setup, which is explained in the article about managing vouchers in QuickBooks after a financial exchange.
I would recommend reaching out to QuickBooks Point of Sale Support to check your setup and review transactions. They can use a screen-sharing tool as they find out what happened to your transactions.
If you have other questions in mind, you can always give us a comment below.
thank you. I guess we will have to contact Intuit regarding the problem. Our system is set up correctly, it's just some get moved over and some do not. Some move over more than once. Thanks again!
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