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joedube
Active Member

unexpected user error 10601????????

I am trying to convert my estimate to an invoice for my customer and I cannot because of this user error code.

1 Comment 1
Irene R
QuickBooks Team

unexpected user error 10601????????

Let’s utilize other browsers supported by QuickBooks Online (QBO) to determine if the issue is browser-related, Joedube.
 

Here are the browsers you can use to log in to your QBO account and begin converting your estimates to invoices:
 

  • Google Chrome: version 78 or newer
  • Mozilla Firefox: version 76 or newer. 
  • Microsoft Edge: version 79 or newer
  • Safari: version 12 or newer (Mac only)
  • Opera: version 68 or newer
  • Samsung: version 10 or newer
     

However, if you’re still encountering Error 10601, we recommend reaching out to our QBO Live Support team to help identify why this error occurs when converting estimates to invoices. You can refer to this article to view our support hours and contact us at your convenience: Get help with QuickBooks products and services.
 

This thread remains open for further assistance you need when managing your sales transactions in QBO.

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