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mamiller1856
Level 1

Upgrade from Enterprise Desktop 19.0 to Enterprise Desktop 21.0

We are planning on upgrading from Enterprise Desktop 19.0 to Enterprise Desktop 21.0 running on a network with 7 concurrent users. Can we upgrade directly to 21.0 or do we have to step through 20.0? Secondly, are there any pitfalls that we should be on the lookout for?

2 Comments 2
MaryLandT
Moderator

Upgrade from Enterprise Desktop 19.0 to Enterprise Desktop 21.0

Yes, you can upgrade directly from QuickBooks Desktop (QBDT) Enterprise 19.0 to 21.0, mamiller1856.

 

All you need to do is check what operating system, hardware, software, and other requirements to run the latest version. You can refer to this link to know what your computer needs: System requirements for QuickBooks Desktop 2021.

 

Once done, make your company file ready for the update by keeping it free from any data damage. Here's how:

 

  1. Log in to QuickBooks as the Admin. The Admin account must have a password.
  2. Go to the Company menu, select Users, then Edit the Admin user.
  3. Remove special characters like ":" "&" and "/" from the company file name, then make sure the extension is .qbw.
  4. Exit and restart QuickBooks.
  5. Go to the Window menu, then select Close All.
  6. Go to the File menu, then select Utilities.
  7. Select Verify Data.
  8. You’ll see QuickBooks detected no problems with your data file.

If you see any other message, follow the instructions to fix it, then verify the data again. Once QuickBooks detects no problems, you can download the QBDT Enterprise 2021.

 

I've added this page for instructions and detailed steps: Update QuickBooks Desktop Enterprise to the latest version. It includes how to set up the network in a multi-user environment.

 

Let me know if you need additional information by commenting below. I'll be right here to help upgrade your file.

Fiat Lux - ASIA
Level 15

Upgrade from Enterprise Desktop 19.0 to Enterprise Desktop 21.0

You may upgrade your 2019 file on QBD 2021 directly. 

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