Upgrading from quickbooks online to quickbooks online payroll

I understand the frustration you may be feeling after upgrading from QuickBooks Online (QBO) to QuickBooks Online Payroll (QBOP), titanuplawncaret. I'm here to ensure you can access all your business data seamlessly. 

QuickBooks Online and QuickBooks Standalone Payroll vary in their features and user focus. QuickBooks Online provides a broader range of accounting tools besides payroll, whereas QuickBooks Standalone Payroll concentrates specifically on managing payroll tasks. This is why you only see those items from the left menu. 

If you're using a standalone payroll, we can cancel it and activate the payroll service directly within your current company file. Otherwise, you'll have to reenter those transactions in the program.

Moreover, we'll also share these articles to help you manage your payroll data:

• Export your payroll data in QuickBooks.
• Export, import, and edit IIF files.
• Edit or change employee info in payroll.

Keep your posts coming if you have payroll concerns. I'm always here to help. Have a great day. 

OK, I am somewhat understanding your explanation, but I still am not sure how to fix it. Do I need to 2 QB accounts; one for payroll and one for bookkeeping? In was under the impression that I was upgrading what I had been using not that I was going to lose it. Still need answers please. 

Let me address your confusion and provide a guideline concerning adding a payroll subscription to your existing company file, titan.

In QuickBooks, there’s no need for you to have two accounts for payroll and bookkeeping. We can directly activate the payroll service within your existing company file to manage them at the same time. 

I can see that you have subscribed to a standalone payroll. With that, and if you don’t have any transactions yet on your payroll subscription, we can cancel this one and activate a payroll service within your QuickBooks Bookkeeping file. 

Otherwise, please know that standalone payroll can't export transactions to QBO accounts bundled with payroll. Thus, you’ll have to manually reenter them again in the program.

Turn it on by following the steps below:

1. Go to the Gear icon, and select Subscriptions and Billing underneath the Profile column.
2. Look for QuickBooks Payroll. Then, click Find out more.
3. You’ll be routed to the payroll plans and pricing page. From there, you can choose a plan that fits your business needs.
4. Follow the on-screen instructions to finish.

Before you can start using the payroll service, there are certain tasks that you’ll need to finish. With that, I’ll leave you with this article for complete guidelines: Get started with QuickBooks Online Payroll.

I always have you covered if you need further assistance in managing your subscriptions or any QuickBooks-related matters. Take care!

Thank you for helping me understand but I still have a question. What is the difference in Quickbooks Simple Start and Quickbooks Online Payments? 

I realize now when I first looked into upgrading to payroll I was under the impression that I had to subscribe to Quickbooks Payroll and then cancel Qiockbooks Online. This is why I have gotten so confused. I have now canceled the stand alone Quickbooks Payroll (I think) and now when I go to subscriptions and billing in my settings, I see that I have:

• a Quickbooks Simple sStart Cancellation scheduled for April.
• a trial ending next week for Qiockbooks Online Payroll Core.
• a current subscription for Quickbooks Online Payments.

I am not sure what I should do at this point.  Thank you

So do I need to upgrade the Quickbooks online Payroll Core and cancel the Quickbooks online Payments?

Hi there, @titanuplawncaret.

Let me help you clear things up about QuickBooks Online (QBO) Payroll and Payments.

To answer your question. You can upgrade to QuickBooks Online (QBO) Payroll Core without canceling your QBO Payments subscription.

Please know that you can use both add-ons in QBO at the same time since they have distinct functions in the system. However, you can cancel it if you're no longer using it.

If you want to learn how to accept customer payments electronically, you can read this article: Take and process payments in QuickBooks Online with QuickBooks Payments.

For future use, you can read this article to learn about which tax payments you have made this year once you set up your payroll: Understanding taxes you already paid when you set up QuickBooks Online Payroll.

For additional questions about QBO add-on products, leave a comment below. I'll be willing to help you. Keep safe and have a good one.