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liz39
Level 1

Warranty

Pretty sure this isn't being done correctly.  We have a vendor that we have also set up as a customer.  We invoice them for warranty repairs.  They pay us with a credit memo - the invoice is marked as paid and put into a fake bank account where we bank the warranty repair credits.  The problem is that then those credits aren't on the vendor file and not available to be used when paying bills.  My predecessor would "cut a check out of the fake bank account" and pay bills with the credits that had accumulated.  Only problem there was no easy way to tell the vendor what bills and credits we are wanting to offset to each other.   So they have been doing their own thing on their end and now the accou

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