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jwschneider01
Level 1

we cant save your invoice right now

we cant save your invoice right now... Message

3 Comments 3
Jovelyn_M
QuickBooks Team

we cant save your invoice right now

Let's work together to resolve this issue and ensure that you are able to save your invoices successfully, jwschneider01.

 

Currently, there is an ongoing investigation into an error in QuickBooks Self-Employed (QBSE) that prevents users from saving their invoices. We understand the difficulties this issue has caused for your business operations.

 

To address this matter, we strongly recommend reaching out to QuickBooks Self-Employed live support. There, dedicated specialists are available to assist you. This will enable our support team to gather the necessary information and involve you in the ongoing investigation, ensuring that you receive updates as soon as a solution is available.

 

 Here’s how to proceed:

 

1. Access your QuickBooks Self-Employed (QBSE) company.
2. Go to Help (?) and select Contact Us.
3. Enter your concern, then select Let's Talk.
4. Choose your preferred method of contact (phone or chat).

 

Let me add this link for further information on how to get help with your QuickBooks product or service: Get help with QuickBooks Product and Services.

 

Additionally, I will include this resource if you want to manually group your transactions: Manually import transactions into QuickBooks Online Self-Employed.

 

To conclude our discussion, keep in mind that your achievement is our priority. If you have other queries regarding your invoices, just leave a post or start a new thread in this forum. We truly appreciate the trust you've placed in us and we’re passionate about delivering individualized guidance that meets your specific needs.

Just_me
Level 11

we cant save your invoice right now

@Jovelyn_M   How is it that I seem to be the ONLY one that has actually checked the status?  

IT IS A QB ISSUE!!  They have been made aware of it and are working on it. 

 

https://status.quickbooks.intuit.com/?_ga=2.[removed].[removed].1633963089-1094080122.1631814911

Just_me
Level 11

we cant save your invoice right now

@jwschneider01   It's not your computer, your cache, or anything of the sorts.  It is a QB Issue.  

You can check status and watch for updates at the link provided. 

 

https://status.quickbooks.intuit.com/?_ga=2.[removed].[removed].1633963089-1094080122.1631814911

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