We no longer have the sample paycheck in QB Online for those who use payroll services. I will be looking else where for a new book keeping software. unhappy customer!

timothy-carson · ‎February 13, 2019

Anonymous · ‎February 13, 2019

Hello, timothy-carson.

Our engineers are currently investigating to fix the issue as soon as possible. For now, you can reach out to our phone support team to add your details to the list of affected users. Here’s how to reach them:

Open your QuickBooks Online.
Click Help at the upper right corner.
Select the Contact us button at the bottom part.

We’ll let you know in this thread once there are updates about their investigation.

Please visit us again if you need anything else.

TMiller · ‎March 04, 2020

Still missing. Are you ever going to restore this?

LucasMicromatis · ‎March 05, 2020

Hi @TMiller,

Thanks for the question. I've done some research into this and found that the sample paycheck, at this time, will not be restored. The decision was made to remove it because it wasn't always accurately representing an employee's paycheck or any taxes the employer may be liable for. If you feel this was an essential feature, I would submit feedback to the product team by going to the gear icon and selecting feedback in your QuickBooks Online. If engineers hear from enough customers that this was a necessary feature, they may look into bringing it back, in some form.

Thanks,

Lucas

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We no longer have the sample paycheck in QB Online for those who use payroll services. I will be looking else where for a new book keeping software. unhappy customer!