Hi @scottiewheels123,
A void will only cancel out a pending payment if the void is done the same day as the transaction before 3pm Pacific time, as that is w...
Good morning, @judi6,
Thanks for that screenshot; that helps! I have verified thatthat message indicates a decline, so the cardholder's bank is not allowing ...
Hi @Ali2,
Great question! You have a couple of options on how to handle this. You can either void the existing invoice and create a new one with the services...
Hi @info874,
You wouldn't want to void the invoices; as you say, if you do that you will have nothing to connect the refund to and you won't have the trail o...
Good morning, @janetgarfinkel,
Thanks for letting us know about this payment. For customers who are new to Intuit payment processing, the first transaction o...