I commend your efforts in upgrading to Desktop Pro Plus 2024 and checking the settings on your Xfinity/Comcast account, Spark. Let’s work together to get your webmail running smoothly again.
Since you've confirmed that your port settings are correct, let's ensure that your Internet Service Provider (ISP) hasn't made any recent changes that could impact your email server connectivity, as ISPs sometimes update their requirements, necessitating adjustments to your software settings.
Additionally, check your firewall and security program settings to ensure they’re not blocking QuickBooks Desktop from accessing the internet, as this can occur after updates to either your security software or QuickBooks.
If the issue persists, it might be useful to contact Xfinity/Comcast support directly to check if there are any server-side issues affecting your email connectivity. They can be able to provide more specific assistance or identify any changes on their end that could be impacting your service.
Once you've contacted Xfinity/Comcast support and everything is resolved, I recommend reaching out to QuickBooks Desktop support for further help regarding your webmail issue.
Please let me know if there's anything else I can help you with regarding webmail. I'm always here to provide a solution.
