Recently out of nowhere, one of my 9 users started experiencing an issue whre the entire QB screen and windows task bar flicker like a strobe, and then QB crashes. Does same thing from multiple PC's and all other users can use the same PC's with no issues. It goes like this:
User logs into QB, and qb works fine as long as you stay "within" the program. Clicking Windows start menu, or anything on taskbar, and the screen and task bar flicker like a strobe (icons from taskbar disapper and bar goes black) and qb freezes needing to be ended with task manager.
In the event log i found the following error message:
An unexpected error has occured in "Intuit Quickbooks Enterprise Solutions:Retail22":
Got unexpected error 5 in call to NetShareGetInfo path \Servername\Quickbooks22\qb enterprise 2022.qbw
From what I can tell, this is some sort of user account specific error since nobody else is having the issue regardless of computer being used. Our server is only used as file server basically, no UAC or Domain, just a workgroup with files shared.
Running QB Enterprise 22 latest patch
Windows server 2019 up to date
Workstation running windows 10 up to date
